Privacy Policy
Last updated: August 2025
This Privacy Policy describes how Thurston Media LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.thurstonmedia.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information to process your payment in order to fulfill your orders.
- Third-party ad/analytics partners using cookies, pixels, SDKs, and similar technologies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
How We Use Your Personal Information
- Providing Products and Services: Process payments, fulfill orders, manage accounts, arrange shipping, returns, exchanges, reviews.
- Marketing and Advertising: Send promotional communications, show ads, tailor experiences.
- Security and Fraud Prevention: Detect, investigate, or take action on fraudulent, illegal, or malicious activity.
- Communicating with you: Customer support, feedback, and relationship management.
Cookies
We use cookies on our Site to power and improve our Services. For Shopify’s cookie policy see here. You may block cookies in your browser, but this may affect your user experience.
How We Disclose Personal Information
We may disclose your personal information in certain circumstances:
- With vendors/service providers (payment processors, fulfillment, analytics, support).
- With business/marketing partners (e.g., Shopify, advertising platforms).
- With affiliates and within our corporate group.
- During business transactions (merger, sale, etc.).
- As required by law, to enforce rights, or protect our Services and users.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. This content will be public and accessible by anyone. We are not responsible for the privacy or security of information you choose to make public.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their practices. Review their privacy/security policies before sharing information.
Children's Data
We do not knowingly collect personal information about children. Parents/guardians may request deletion of any child data collected.
Security and Retention of Your Information
We use safeguards to protect your data but cannot guarantee perfect security. We retain information as needed to operate, comply with law, or resolve disputes.
Your Rights and Choices
Depending on your location, you may have rights such as:
- Access, correct, or delete your information.
- Receive a copy (portability).
- Opt-out of sale/sharing for targeted advertising.
- Restrict processing or withdraw consent.
- Manage marketing communication preferences.
Complaints
If you have complaints about how we process your information, contact us below. You may also lodge complaints with your local authority.
International Users
We may transfer, process, or store your personal information outside your country (e.g., U.S.). If transferring out of Europe/UK, we rely on Standard Contractual Clauses or equivalent safeguards.
Contact
For questions about this Privacy Policy, contact us at:
Email: [email protected]
Mail: 1201 Gandy Blvd N #20174, St Petersburg, FL 33702, United States